At Find Daily Deal, customer satisfaction is our top priority. We aim to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, our Return and Refund Policy ensures a simple and transparent process.
1. Eligibility for Returns
- Returns are accepted within 7 days from the date of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
- Products showing signs of use, damage, or missing parts not caused by our error will not be eligible for return.
2. Non-Returnable Items
Some products are non-returnable due to hygiene or safety reasons, including but not limited to:
- Personal care and hygiene products
- Opened electronic accessories or consumables
- Customized or special-order items
3. Return Process
- To initiate a return, please contact our support team via email or phone within 7 days of receiving your order.
- Provide your order number, product details, and reason for return.
- Once approved, you will receive instructions and the return address to send your product back.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refund Policy
- Refunds are processed after we receive and inspect the returned item.
- If approved, the refund will be issued to your original payment method within 3–5 business days.
- Shipping charges are non-refundable unless the return is due to an error on our part.
5. Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 48 hours of delivery with a photo or video of the product. We will offer a replacement or a full refund at no additional cost.
6. Order Cancellations
- Orders can be canceled before shipment. Once shipped, cancellation requests will not be accepted.
- In case of prepaid orders, the refund will be processed within 3–5 business days after confirmation.
7. Contact Information
If you have any questions or need assistance with a return or refund, please reach out to us:
- Email: contact@finddailydeal.com
- Phone: +1 (907) 220-1980
- Address: 257 Fireweed Ln, Ketchikan, Alaska 99901, USA
We value your trust and thank you for shopping with Find Daily Deal. Your satisfaction is important to us, and we’re here to ensure your shopping experience remains positive and reliable.
